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Mô tả công việc


Recruitment Manager is responsible for providing and developing talent acquisition strategy for both Operations and Back Office, that aligns with business’ goals during a period of rapid expansion.  


The accountabilities below may be amended from time to time depending on needs and expectations, and will be notified to the position holder.

The principal accountabilities:
1. Recruitment

  • Understand business units’ requirements and pro-actively lead team to deliver the full recruitment cycle on time for all levels (including initial assessment, interview, referral check, offer and follow probation);
  • Based on New store opening plan, headcount planning and recruitment report, identify and forecast mass recruitment needs for Operations weekly and monthly (include new headcount & replacement);
  • Proactively build external talent pools to meet business’ challenge: enhance new channels to speed up (job posting optimization, social channel development, job board procurement…); develop new relationships with third party (recruitment agencies/ staffing firms/universities…);
  • Coordinate with Training to build internal talent pool and process to help identify and source appropriate talent for management roles in stores;
  • Work with HRBP to perform executive search for senior levels at Back Office;
  • Control recruitment budget/ cost per hire to ensure the effectiveness of sourcing channels and campaigns;
  • Manage required and related HR & KPI reports to BoM.

2. Stakeholder managements:

  • Directly deal with stakeholders to provide sufficient communication during hiring process;
  • Build relationship with key stakeholders and consult regarding candidate, market practice and information;
  • Able to coach stakeholders about best practice to do recruitment.

3. Team coaching:

  • Lead, oversee and manage team member’s performance to drive KPI of whole team;
  • Provide necessary personal support/advice to each member about HR professional skillset to meet business’s standard (data management, sourcing, interviewing, stakeholder management,...);

4. HR projects:

  •  Learn, collect data and give continuous ideas to improve the candidate experience through recruitment and on boarding processes;
  • Coordinate with C&B to study, collect insight data, give ideas and suggest action plan for improving employee retention;
  • Coordinate with Employer Engagement team to plan and implement employer branding strategy to attract right talent and bring The Coffee House to be well-known;
  • Coordinate with HRBP to keep up to date on company’s changes related to structure, headcount and budget planning, talent management…
  • Other strategic tasks may assigned from direct manager.


  • Minimum 6 years in-house and external recruitment experience, from 1 to 2 years in the same role and level; 
  • Experiences in mass recruitment in fast moving environment (F&B/Retails chain/Banking);
  • In-depth knowledge & hand-on experience of full-cycle recruiting, talent development and employer branding techniques, recruitment marketing tools, resume databases and professional networks;
  • Understanding of Labour Law and internal processes related to Recruitment (on boarding, promote, rotate...);
  • Good business acumen and excellent negotiation skills to influence and engage stakeholders of all levels;
  • Strong attention to detail, critical-thinking and problem-solving skills;
  • Good teamwork and time-management skills;
  • A positive attitude and an earnest interest in providing good customer support to candidates, partners.
Chia sẻ:

Lương: Thỏa Thuận

Địa điểm phỏng vấn: The Coffee House - Hồ Chí Minh, Văn phòng The Coffee House - tầng 7, toà nhà IMC, 62 Trần Quang Khải, P. Tân Định, Q.1, TP.HCM

Phòng ban: Human Resources

Hạn nộp hồ sơ: 02/11 — 31/12/2019

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